Contact Us
Zellie’s is a family-owned company based in Austin, Texas.
Customer Service
Have questions about Zellie’s products or a recent order? Call us or email us using the information below and we will respond as soon as possible. If your question is about an order, please provide the order number if possible.
Email address: hello@zellies.com
Phone: 1-855-373-5543
Please leave a detailed message, including your name and email address. Your call will be returned within 48 hours or a follow-up email will be sent. Customer Service business hours are Monday–Friday, 8:00 a.m. to 5:00 p.m. CT.
Quick Answers
- To place an order, visit zellies.com/collections, or email Customer Service with your name, address, phone number, specific products, and quantity. A representative will contact you to complete the transaction.
- For questions about order or delivery status, email Customer Service.
- For order changes or cancellations, email Customer Service.
- For questions about returns, visit our Return Request Form.
- For questions about how to use our products, visit our FAQ.
- For questions about oral health, visit www.drellie.com.
Note: Our Customer Service Team Members are not qualified to answer personal oral health questions.
- For questions about ingredients, see our Ingredient List.
- For questions about international shipping, distributors, or locating products, visit our Shipping Page.
- For wholesale, visit our Wholesale Inquiries Page.
